FREQUENTLY ASKED QUESTIONS

RESERVATIONS

There is no need to book reservations at Frites Atelier; you can just come in and enjoy delicious fries at any time during our opening hours!

DELIVERIES

Our Frites Ateliers recently started working together with Deliveroo and Uber Eats Home Delivery Services.* Simply go to one of these businesses’ websites if you want them to deliver our much-loved fries and dishes to your home from Frites Atelier in The Hague, Utrecht, Arnhem or Antwerp.

These sites will show you the selection of products from our Frites Atelier range that we have made available for Deliveroo and Uber Eats deliveries.

* Uber Eats is not available in Arnhem

ALLERGENS

Would you like to know what allergens are found in our products? You can find a clear listing here.

OPENING HOURS

Be first in line to get to one of our ateliers, or prefer to collect a late serve of our French fries for the day? Click here for the exact times to see when we would love to welcome you with open arms.

GIFT VOUCHERS

See conditions

  • Our gift voucher is accepted at any location;
  • Our gift voucher is valid for one year after purchase;
  • Our gift voucher cannot be exchanged for cash;
  • Our gift voucher is only valid with no conditions attached;
  • Our gift voucher is only available for a value of €10.00 or €20.00

LOYALTY CARD

See conditions

  • For every order of fries, you will receive one stamp;
  • You do not receive a stamp for purchasing just one snack or drink only;
  • The card is valid for one year after receiving your first stamp;
  • The card is not transferable;
  • The card cannot be exchanged for cash;
  • The card can be stamped and handed in at any and different locations;
  • We will give you:
    • After receiving your 3rd stamp: you will receive 2 mayonnaises of choice
    • After receiving your 6th stamp: you will receive 1 Iced Tea of choice
    • When handing in a full Loyalty Card: you will receive one free of charge serve of frites of your choice.

Is your question not on this list?
Feel free to contact us via the form below or by phoning us on +31 (0)85-8769838.